FAQ – Sovrin

Most Asked Questions

How do our sizes fit?

Our pieces fit true to size unless stated otherwise. If you're between sizes, size up for a relaxed fit or down for a more tailored look.

What materials are our garments made from?

We carefully select premium fabrics designed for comfort, durability, and everyday wear.

What makes your product special?

Our products are crafted with high end components and backed by extensive research to deliver exceptional quality and results you can trust.

How long does shipping take?

Orders are processed within 1-2 business days. Delivery times vary by location and are shown at checkout.

What is our return policy?

We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in original condition.

PRODUCTS

Will this item shrink or fade?

No. this garment is pre shrunk and colour - treated to maintain its shape and finish wit proper care.

What makes your product special?

Our products are crafted with premium ingredients and backed by extensive research to deliver exceptional quality and results you can trust.

How does this product fit?

This item fits true to size unless stated otherwise. Check the size guide on the product on page for exact measurements.

What fabric is this made from?

Made from premium fabrics, carefully selected materials designed for comfort, durability, and everyday wear.

How should I care for this product?

Cold wash inside out. Do not tumble dry. Follow the care label to maintain fit and colour.

RETURNS

What is our return policy?

We accept returns within 14 days of delivery. Items must be unworn, unwashed and in original condition.

Do I have to pay for return shipping?

Return shipping costs are the responsibility of the customer unless the item is faulty.

How do I start a return?

Contact us through our Contact page with your order number and we'll guide you through the process.

How long do refunds take to process?

Once your return is received and approved, refunds are processed within 3-6 business days. Please allow additional time for your bank or payment provider to reflect the funds.