Terms of Service

Last updated: January 2026

Welcome to Sovrin (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms and by all applicable Australian laws and regulations. If you do not agree, you must not use our Services.

1. About Sovrin

Sovrin is an Australian-operated online menswear retailer. We provide premium apparel and related products through our ecommerce platform.

2. Eligibility

By using our Services, you confirm that:

You are at least 18 years old, or have permission from a parent or legal guardian
You have the legal capacity to enter into a binding contract under Australian law
All information you provide to us is accurate and up to date

3. Products & Availability

All products displayed on our website are subject to availability. We reserve the right to:

Limit quantities of any product
Discontinue products at any time without notice
Update product descriptions, pricing, or imagery where required

We make reasonable efforts to ensure product descriptions and images are accurate. However, minor variations in colour or appearance may occur due to screen settings or manufacturing updates.

4. Pricing & Payments

All prices are displayed in AUD unless otherwise stated and include GST where applicable.

We reserve the right to:

Change prices at any time without prior notice
Correct pricing errors, even after an order has been placed

Payments are processed securely through third-party payment providers. Sovrin does not store or have access to your full payment details.

5. Orders & Acceptance

When you place an order, you are making an offer to purchase. An order is not accepted until:

Payment has been successfully processed, and
You receive an order confirmation email from us

We reserve the right to refuse or cancel any order, including but not limited to cases of suspected fraud, pricing errors, or stock issues.

6. Shipping & Delivery

Shipping timeframes provided are estimates only. Sovrin is not responsible for delays caused by:

Courier or postal service disruptions
Customs or border delays
Events outside our reasonable control

Risk of loss passes to you upon delivery to the shipping address provided.

7. Returns & Refunds

Our returns policy complies with the Australian Consumer Law (ACL).

You are entitled to a repair, replacement, or refund if a product:

Is faulty or defective
Is not as described
Does not perform as reasonably expected

Change-of-mind returns may be accepted at our discretion and must meet our stated return conditions. Shipping costs for change-of-mind returns may not be refundable.

8. Intellectual Property

All content on the Sovrin website, including but not limited to logos, branding, product designs, images, text, and graphics, is the intellectual property of Sovrin or its licensors.

You may not:

Copy, reproduce, distribute, or exploit our content without prior written permission
Use our brand name, logo, or materials for commercial purposes without authorisation

9. User Conduct

You agree not to:

Use the Services for unlawful purposes
Engage in fraudulent, abusive, or harmful behaviour
Interfere with the security or operation of our website

We reserve the right to suspend or terminate access to the Services if these Terms are breached.

10. Limitation of Liability

To the maximum extent permitted by law:

Sovrin is not liable for indirect, incidental, or consequential losses
Our liability for any claim relating to the Services is limited to the amount paid for the relevant product

Nothing in these Terms excludes or limits rights you may have under the Australian Consumer Law.

11. Indemnity

You agree to indemnify and hold harmless Sovrin from any claims, losses, damages, or expenses arising from your breach of these Terms or misuse of the Services.

12. Privacy

Your use of the Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information in accordance with Australian privacy laws.

13. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Australia.

14. Changes to These Terms

We may update these Terms from time to time. Changes will take effect immediately upon being posted on our website. Continued use of the Services constitutes acceptance of the updated Terms.

15. Contact Us

For questions regarding these Terms, please contact us at:

Sovrin

Email: contactsovrinfashion@gmail.com

This document is provided for general informational purposes and does not constitute legal advice.

Most Asked Questions

How do our sizes fit?

Our pieces fit true to size unless stated otherwise. If you're between sizes, size up for a relaxed fit or down for a more tailored look.

What materials are our garments made from?

We carefully select premium fabrics designed for comfort, durability, and everyday wear.

What makes your product special?

Our products are crafted with high end components and backed by extensive research to deliver exceptional quality and results you can trust.

How long does shipping take?

Orders are processed within 1-2 business days. Delivery times vary by location and are shown at checkout.

What is our return policy?

We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in original condition.

PRODUCTS

Will this item shrink or fade?

No. this garment is pre shrunk and colour - treated to maintain its shape and finish wit proper care.

What makes your product special?

Our products are crafted with premium ingredients and backed by extensive research to deliver exceptional quality and results you can trust.

How does this product fit?

This item fits true to size unless stated otherwise. Check the size guide on the product on page for exact measurements.

What fabric is this made from?

Made from premium fabrics, carefully selected materials designed for comfort, durability, and everyday wear.

How should I care for this product?

Cold wash inside out. Do not tumble dry. Follow the care label to maintain fit and colour.

RETURNS

What is our return policy?

We accept returns within 14 days of delivery. Items must be unworn, unwashed and in original condition.

Do I have to pay for return shipping?

Return shipping costs are the responsibility of the customer unless the item is faulty.

How do I start a return?

How long do refunds take to process?

Once your return is received and approved, refunds are processed within 3-6 business days. Please allow additional time for your bank or payment provider to reflect the funds.